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Sofia, kv. Oborishte, 12 Dragovitza Str.
English
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About hotel - Hotel Madrid Sofia, Sofia

Modern and cozy family hotel Madrid will welcome you with quality service and an excellent location in the center of Sofia. The sophisticated interior of our rooms, accompanied by soft colors, will bring you an atmosphere of relaxation and a pleasant home feeling. The hotel has 19 rooms - 4 single, 4 double bedrooms, 6 double rooms with single beds, 3 double rooms plus, 1 Room for Four guests and one Apartment. All rooms have a private bathroom with toilet, telephone, cable TV, air conditioning with individual control, free wireless internet, heating. Located near one of the largest malls in Sofia - Mall Serdika Center, ten minutes from the city center and 6 km from the airport, the Madrid family hotel is a great choice for both business travel and leisure. Let the family hotel Madrid be your home in Sofia!

Terms of stay

Dear Guests, The working hours of the reception are every day from 08.00 - 20.00 hours. After the working time of the reception, check-ins are self check in.  24 hours before your check-in date, you will receive an email instruction with the access codes for the front door and the key box code for your room. If you need assistance, we are available 24/7 by phone.

Check-in 2:00 PM
Check-out 12:00 PM
Booking cancellation

Free cancellation 48 hours before arrival: You can cancel for free until 2 days before arrival. If you cancel within 2 day of arrival, the cancellation fee will be the total price of the reservation. If you don't show up, the no-show fee will be the same as the cancellation fee.
Basic terms

Pets are not allowed. (subject to a BGN 100 fine)
No smoking! Smoking is prohibited in the rooms and common areas of the hotel. (subject to a fine). Guests can use the balconies as a smoking area.
The number of unregistered visitors, together with the accommodated guests, cannot exceed the capacity of the respective room.Unregistered guests are not allowed to stay in the hotel after 8:00 p.m. (subject to a fine)


Guests are obliged to keep quiet and not disturb the peace of other guests in the hotel between 10:00 PM and 8:00 AM. In case of violation, guests are fined BGN 100 and removed from the hotel with the help of the Security Service or the Police. Amounts for prepaid nights are not refundable!


Guests are required to keep the keys and access chips. In case of lost keys and access chip, the guest pays the sum of BGN 50
For acts of vandalism by the guests and damage to the rooms, the guests pay a fine plus the value of the damage and are removed from the hotel with the help of the Security Service or the Police.
For violation of the above rules, the hotel has the right to charge the guest's bank card used for booking.
Parking

NO PARKING! The hotel does not have own parking lots and the area around the hotel is paid (green area). You can park on the street in front of the hotel or in the neighboring streets. Parking is paid from 8.30 in the morning to 19.30 in the afternoon  on weekdays. From 10.00 to 18.00 on Saturdays and free of charge on Sundays and public holidays. The price per hour is BGN 1.00 (0.50 euro cents). You can buy parking tickets at the reception (08.00h-20.00h) or pay by SMS by sending a message to the number 1303 with the number of the car. The nearest paid parking  is at the Zaimov park. (800 meters) 
Meal

The hotel does not offer meals.

Сancellation policy

Free cancellation: You can cancel for free until 2 days before arrival. If you cancel within 2 day of arrival, the cancellation fee will be the total price of the reservation. If you don't show up, the no-show fee will be the same as the cancellation fee.